Gucci Bee Ophidia Case

We accept returns only in the following cases:

1. The product received is damaged.

2. The product is different from what was ordered.

Important:

• Returns will only be processed if a clear, uninterrupted parcel opening video is provided, showing the product as received.•

The return request must be made within 2 days of receiving the product.

To initiate a return, please contact us at:• Email: contact@caseven.in• WhatsApp: +91 70237-89515We’re here to help!

Refund Policy

Refunds will only be issued in the following case:• The product you ordered is unavailable.Refund Process:• The refund will be credited to your original mode of payment within 3-5 working days from the date of confirmation.For any queries, feel free to contact us:• Email: contact@caseven.in• WhatsApp: +91 70237-89515 

Shipping Policy

Thank you for choosing Caseven!

Please review our shipping policy below:

Order processing and Shipping

• Orders will be shipped within 3 working days of placing the order.

• We have partnered with top courier services, including Bluedart, Delhivery, and DTDC, to ensure reliable and efficient
delivery.

Delivery Time

• Products will be delivered within 5 to 7 working days, depending on your location. • In rare cases of unfavorable circumstances (e.g., weather delays, courier issues), delivery time may increase.

Tracking Information

• Tracking number will be sent to your registered email address within 3 working days of placing the order. • You can use this tracking number to monitor your order’s progress.

If you have any questions or concerns, please contact us:

• Email: contact@caseven.in

• WhatsApp: +91 70237-89515.

We appreciate your patience and trust in Caseven!